List all processes via terminal, if the awrserver process is there, AE will throw up a "quicktime is not installed" error. I've replicated this a bunch of times today. It was the damn process from Advanced Web Ranking crashing my dynamiclinkmanager on AE bootup and resulting in the "Quicktime is not installed" error. Apparently I was looking in all the wrong places (Video software, video codecs, preferences, etc.). This "quicktime is not installed" has been driving me crazy, my only recourse this year was to run AE exclusively on a dedicated machine, because I just couldn't figure out what was causing it.
Here's one of my posts from February 2011 (zack_morris) I've been dealing with this problem for over a year now.
#Adobe after effects mac cs5 software#
I've also contacted the people who make the software to let them know of the conflict (I'm going to be running on a different box for now). Neither Adobe QT32 Server nor dynamiclinkmanager processes were running which will be the reson for the errors. My symtoms where QuickTime not installed and You have at least one output module template that refeers to a missing output plug-in error. This has 3 processes running for scheduled tasks - awrserver, awsscheduler and awswork I killed all 3 before loading After Effects CS5 and it worked instantly both Adobe QT32 Server and dynamiclinkmanager started without issue.ĮDIT: Further investigation shows its only awrserver that causes the isssue, the other two can run without a problem.ĮDIT2: There is a server config for AWR which lets you change port it uses, default is 7777 - once my scheduled tasks are back to normal tomorrow I will try experimenting see if changing to 7778 fixes the conflict. I've tracked the issue down on my box to a conflict with a 3rd party application "Advanced Web Ranking" - Verison 8.9 at time of writing. I had tried all solutions I could find on all Adobe forum threads includuing, delete prefs, disable firewall, new user account, permission, re-install CS5, re-install OSX (which worked for a short period - before I set everything up again). I've been bashing my head against this issue for a while as well: OSX 10.6.8 - Xeon Quad - 10Gb RAM - Kernal booting 32-bit. Here's a message that goes into some detail about that: If you have any AVI importers/codecs on your Mac, this could be the issue. Here's a document with some more information about this general issue, though it refers to a more serious failure when the blockage happens at a different step in the After Effects startup process: Īnother reason is that QuickTime can fail to initialize fully because it gets stuck loading a badly written importer component. If this is the case, then you can either turn the firewall software off or specifically allow the QT32 Server component to communicate instructions for letting a specific process communicate are different for each firewall program, so you'll have to look in the documentation for your security software for information about doing that. Sometimes the blockage is because of an aggressive firewall program, which sees the TCP communication and stops it. The fix for this to remove the blockage in communication. The next most common reason is quite different: The TCP communication with the QuickTime server is blocked, so After Effects thinks that QuickTime isn't there at all. One is the obvious one: If QuickTime 7.x is not installed, After Effects will report that QuickTime is not installed. There are a few things that cause After Effects to report that QuickTime is not installed.
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